Barbara B. Hubert
Director, USP Sales
Barbara has more than 30 years of experience at USP in developing standards in pharmaceutical analysis, dissolution,
and bioavailability. Prior to joining USP, she gained 7 years of industrial experience in analytical research and development. Her experience gives her a unique and comprehensive understanding of pharmaceutical processes. She is also an
experienced Pharmacopeial Education instructor.
B.S. in Chemistry, Virginia Commonwealth University
M.B.A. in Management of Science, Technology and Innovation, The George Washington University
Contact: BBH@usp.org; +1-301-816-8333
USP Account Managers combine extensive industry experience and scientific expertise to deliver knowledgeable consulta- tion and responsive service designed to enhance USP customer relationships. Account Managers help you anticipate
your USP resource needs, keep you informed about Reference Standards inventory status and new product availability, and
support your involvement in monograph and Reference Standards development and revision as well as other USP initiatives.
Paul J. Cowan
Regional Sales Manager, Asia and Latin America
Paul joined USP in 2002. For the past 18 years, he has served in high-level national sales positions providing
analytical instrumentation and supplies to the pharmaceutical/biotech industry. Paul’s many years of experience
in the industry help him understand the needs of USP customers. Paul manages accounts in the U.S. and supervises
the Asia-Pacific region and Brazil. He is also an experienced Pharmacopeial Education instructor.
B.S. in Industrial Administration and Marketing, Iowa State University
Contact: PJC@usp.org; +1-301-318-2071
USP ACCOUNT MANAGEMENT TEAM
Richard Wailes
Vice President, Sales & Marketing
Rich has been Vice President of Sales and Marketing since 2002 and has 12 years’ experience in total with USP.
Prior to USP, he held sales, marketing, and human resource positions in large manufacturing and service companies.
B.A. Amherst College
M.B.A. Harvard University
Contact: RW@usp.org; +1-301-816-8212
Holly Chang
Senior National Account Manager
Holly joined USP in 1999 and became part of the USP Account Management Team in December 2007. Previously,
she worked in the USP Reference Standards Laboratory characterizing and analyzing USP Reference Standards.
As a National Account Manager, Holly uses her laboratory experience to assist customers in understanding and
using USP resources efficiently and effectively.
B.S. in Chemistry, West Virginia University
Contact: HMC@usp.org; +1-301-230-6310
January–February 2012 Official USP Reference Standards Catalog I
