REFERENCE STANDARDS TECHNICAL SERVICE
Eevery USP Reference Standard is supported by expert technical support. Should you have any questions or
concerns about USP products, be assured that your inquiry will be handled by a seasoned scientific specialist.
Lili Wang
Reference Standards Technical Services Scientist
Lili has 8 years of experience in the testing and characterization of USP Reference Standards. Her prior experience
spans diverse areas, including research, method development, and laboratory analysis. For the past 2 years Lili has
been the primary contact at USP for customer inquiries and technical questions about Reference Standards.
B.S. in Pharmaceutical Chemistry, Shanghai Medical University
M.S. in Chemistry, Florida International University
Contact: RSTECH@usp.org; +1-301-816-8129
REFERENCE STANDARDS PRODUCT MARKETING
In support of USP’s public health mission, the Reference Standards Product Marketing team seeks to bring the customer
voice to the USP product development process. In addition to bringing you high-quality, new standards, the team manages
the existing product portfolio—problems, improvements, distribution, and customer communication of value. As USP grows as
a global organization, the team seeks to coordinate regional needs for USP products and services.
Dennis Hall
Director, Marketing
Dennis joined USP in 2001 and previously led developments in USP’s customer relationship management initiative,
sales and marketing intelligence team, global customer service operations, and European Account Management prior
to the establishment of USP’s Basel site. As Director of Marketing, Dennis directs efforts to bring new products
and services to market that meet the needs of USP’s customers. Prior to USP, Dennis held leadership positions in
marketing, business, and economic research in a variety of industries.
B.S. in Physics, Clarion University of Pennsylvania
M.A.Ed. in Policy, Planning, and Leadership, College of William and Mary
M.B.A. in Marketing & Strategy, University of Maryland College Park
Contact: DH@usp.org; +1-301-816-8558
Matthew Vankoski
Product Marketing Manager–Reference Standards
Matt joined USP’s Account Management Team in 2003 and assumed his new role in Product Marketing in October
2007. Prior to joining USP, he worked in specialty chemical technical sales and marketing. Matt draws on his wealth of
experience working with and providing solutions for USP clients to identify new products and services that deliver value
to our customers worldwide.
B.S. in Chemistry, University of Notre Dame, Indiana
Contact: MSV@usp.org; +1-301-816-8229
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